Balancing Human & AI-Powered Customer Service

8 Ways to Use AI in Customer Support for your Business Zfort Group is a full-cycle IT services company focused on the latest technologies. We have 20 years of experience in building innovative and industry-specific software artificial intelligence customer support products our clients are truly proud of. AI excels when it’s being used to drive […]

Natter.ai NLP for chatbots, remessaging and business intelligence

AirChat, flight notifications and chatbot software Airport AI flight notifications and NLP chatbot software As soon as you configure Intents, add Utterances, and define Entities, you can start training your model. LUIS.ai provides a handy interface that shows you the predicted interpretation of the Utterance and extracted Entities and Intents. Platform supports about 50 different […]